Privacy policy
Who is responsible for your data
[LEGAL NAME — e.g. Jane Smith trading as Star Of Mine, or Star Of Mine Ltd], [REGISTERED / TRADING ADDRESS IN THE UK] ("we") is the data controller for personal information collected through starofmine.co.uk. ICO registration number: [ICO REGISTRATION NUMBER]. Contact: hello@starofmine.co.uk.
What we collect
- Order details: your email address, the star you chose, and the names, date and message you enter for the certificate. These may include the name of the person the gift is for.
- Delivery details for printed and framed orders: name and postal address.
- Payment details are handled by Stripe. We never see or store your full card number.
- Technical data: our hosting provider keeps standard server logs (such as IP address and browser type) for security. We do not use advertising or tracking cookies on this site.
Memorial dedications can involve information about someone who has died. Please only include what you're comfortable appearing on a certificate and on the private star link.
How we use it and why
- To make and deliver your certificate, star link and any printed item, and to send order emails. Lawful basis: performance of a contract.
- To keep records for accounting and tax. Lawful basis: legal obligation.
- To prevent fraud and keep the service secure. Lawful basis: legitimate interests.
We will only send marketing emails if you have opted in, and you can unsubscribe at any time.
Who we share it with
We use these service providers, who process data on our behalf under contract:
- Stripe: payments.
- Supabase: order database, hosted in the UK/EU.
- Resend: sending order emails.
- Vercel: website hosting.
- Royal Mail and our print partner: printed orders only.
Some of these providers may process data outside the UK. Where they do, they use safeguards approved under UK data protection law, such as the UK International Data Transfer Addendum.
Anyone you give your private star link to can see the names and message on that dedication.
How long we keep it
We keep order records for 6 years for tax purposes. Your dedication and star link stay active for as long as the service runs, so the gift keeps working. You can ask us to remove a dedication at any time.
Your rights
You can ask to see, correct or delete your data, object to or restrict how we use it, or ask for a copy to take elsewhere. Email hello@starofmine.co.uk and we'll respond within one month. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.